Oyo777 Privacy Policy – Data Protection Commitment for Malaysian Players

1. Personal Information We Collect

Oyo777 collects two main categories of information — information you provide directly, and information collected automatically while you use our platform.

Information you provide directly:

• Registration information: Your full name, email address, active Malaysian phone number, and the password you created when registering your oyo777 account.
• Identity verification information: A copy of your Malaysian identity card (MyKad) or valid identification document when requested by oyo777 for account verification or withdrawal processing purposes.
• Financial transaction information: Details related to deposits and withdrawals, including e-wallet transaction IDs (Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay) or FPX reference information (Maybank2u, CIMB Clicks). oyo777 does not store debit or credit card numbers directly.
• Support communications: The content of any email, chat or other communication you send to the oyo777 support team.

Automatically collected information:

• The IP address of the device you use to access oyo777.
• Device type, operating system, and web browser used.
• Game session data including date, time, game type, and bet amount.
• Cookie data and tracking technologies as described in section 6 of this document.

2. How oyo777 Collects Your Information

Oyo777 collects information through several channels, all of which are legitimate operational requirements of the platform:

• During registration: The oyo777 account registration form collects the basic information needed to create a new account.
• During transactions: Every time you make a deposit via Touch 'n Go, DuitNow or any other payment method, the oyo777 system records the transaction details for financial record-keeping and verification purposes.
• While playing: The oyo777 platform automatically records gaming activity for the purposes of dispute resolution, fraud detection, and internal financial reporting.
• Via cookies: Your web browser receives cookies from oyo777 that help the platform recognise you on return visits and deliver a better experience.
• From third-party sources: In some cases, oyo777 may receive information about you from our technical service providers, including payment verification providers, for the purposes of transaction verification and fraud prevention.

3. Purposes for Which Your Personal Data Is Used

Oyo777 uses the information collected for the following purposes. Each purpose has a valid legal basis, and no data is used beyond this scope without your consent:

4. Sharing Information with Third Parties

Oyo777 takes a highly cautious approach to data sharing. We do not sell your data. Information is only shared in the following limited circumstances:

• Technical service providers: oyo777 works with selected technology providers that help operate the platform — including server infrastructure providers, payment services, and live casino game providers. All such parties are bound by strict confidentiality agreements and may only use your data for the purposes specified in those agreements.
• Legal requirement: oyo777 may be required to disclose certain information to Malaysian government authorities or regulatory bodies when mandated by applicable law, such as in financial crime or anti-money laundering investigations.
• oyo777 rights protection: In circumstances where oyo777 needs to enforce its Terms & Conditions, prevent fraud, or protect the safety of other users, relevant information may be shared with legal counsel or the appropriate parties.
• Business transfer: If oyo777 undergoes a merger, acquisition, or asset sale, user data may be transferred as part of those assets. You will be notified in advance should this occur.

In all of the above cases, oyo777 ensures that any recipient of your data upholds security and privacy standards equivalent to our own.

5. Data Security Measures at oyo777

Oyo777 continuously invests in security technologies and processes to keep your data safe. The following are the layers of protection we have in place:

• 256-bit SSL Encryption: All communications between your device and oyo777's servers are encrypted using the latest TLS protocol with 256-bit keys — the same standard used by banks in Malaysia.
• Secure password storage: Your oyo777 account password is never stored in plain text. We use a strong one-way hashing algorithm to store passwords securely.
• 24/7 security monitoring: oyo777's automated monitoring system runs around the clock to detect any suspicious activity or unauthorised access attempts on member accounts.
• Internal access controls: Only oyo777 staff with a legitimate business need are permitted to access member data, and all such access is strictly logged and monitored.
• Regular security testing: oyo777 conducts regular penetration testing and security audits to identify and address any system vulnerabilities before they can be exploited.

6. Cookies and Tracking Technologies

Oyo777 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential cookies: Cookies required for the oyo777 platform to function properly. Without these cookies, core functions such as login and page navigation will not work. These cookies cannot be disabled.
• Preference cookies: Cookies that allow oyo777 to remember your preferences, such as interface language and display settings, in order to provide a more personalised experience.
• Analytics cookies: oyo777 uses anonymised usage data to understand how players interact with the platform and identify areas for improvement. This data is not linked to your personal identity.
• Session cookies: Session cookies that are automatically deleted when you close your web browser. They are used to maintain your gaming session while you are active on the oyo777 platform.

You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect the functionality of the oyo777 platform.

7. Data Retention Period and Deletion

Oyo777 retains your personal data for as long as your account remains active and for a defined period after account closure, in accordance with applicable legal and operational requirements.

• Active account data: Retained for the duration of your active oyo777 account and updated whenever you make changes.
• Financial transaction records: Retained for a minimum of 7 years from the transaction date in accordance with applicable financial regulations in Malaysia.
• Game records: Retained for a minimum of 3 years for dispute resolution and compliance audit purposes.
• Support communication data: Retained for 2 years after the relevant support ticket is closed.
• After account closure: When your oyo777 account is closed at your request or by oyo777, your personal data will be deleted or anonymised once the mandatory retention period has lapsed, unless continued retention is required by law.

8. Your Privacy Rights as an oyo777 Member

As an oyo777 member and an individual protected under data protection law, you hold the following rights, which you may exercise at any time:

• Right of access: You may request a copy of all personal data that oyo777 holds about you.
• Right to rectification: You may request oyo777 to correct any information about you that is inaccurate or incomplete.
• Right to erasure: Under certain circumstances, you may request that oyo777 erase your personal data, subject to any applicable legal retention obligations.
• Right to restriction of processing: You may request that oyo777 restrict the way your data is processed under certain circumstances.
• Right to object: You may object to the processing of your data for marketing purposes at any time.
• Right to data portability: You may request that oyo777 provide your data in a machine-readable format for transfer to another service.

To exercise any of the rights above, contact the oyo777 support team by email at support@oyo777.biz. oyo777 will process your request within 30 days of receipt.

9. Protection of Children's Data

Oyo777 is a platform exclusively for individuals aged 18 and above. We do not knowingly collect, process or store personal data of anyone under the age of 18.

If oyo777 suspects that a child's data has been inadvertently collected, the following steps will be taken immediately:

• The account in question will be suspended immediately pending the outcome of the investigation.
• All relevant data will be deleted promptly once age verification has been completed.
• Relevant authorities will be contacted where required under applicable law.

Parents or guardians who suspect their child has registered an account on oyo777 should contact our support team at support@oyo777.biz immediately.

10. Changes to This Privacy Policy

Oyo777 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform improvements.

When significant changes are made, oyo777 will:

• Updating the "Last Updated" date displayed at the top of this page.
• Sending email notifications to all registered members to inform them of important changes.
• Displaying a clear notice on the oyo777 homepage for a specified period after the changes take effect.

Continued use of the oyo777 platform after any changes to the Privacy Policy take effect will be considered acceptance of the updated terms. If you do not agree with the changes made, you have the right to close your account and request data deletion in accordance with the rights outlined in section 8 of this document.

11. How to Contact oyo777 Regarding Privacy

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by oyo777, please contact us through the following channels:

• Email: support@oyo777.biz
• Response time: Within 2 business days for general enquiries; within 30 days for formal privacy rights requests.
• Language: oyo777's support team is Malay-speaking and can handle all privacy-related requests in Bahasa Melayu.